Transforming guest experiences, one stay at a time
Discover how Loopon is revolutionizing the hospitality industry with innovative solutions and a commitment to excellence.
Our Story
From humble beginnings to industry leaders
Founded in 2007, Loopon emerged with a clear vision: to bridge the gap between guest feedback and actionable insights. Recognizing the unique challenges faced by the hospitality industry, our founders set out to create a platform that not only collects feedback but also provides meaningful analysis and solutions. Today, Loopon is trusted by leading hotels worldwide, known for our innovative approach and dedication to customer satisfaction.
Our vision
To be the leading provider of guest feedback solutions in the hospitality industry, empowering hotels to deliver exceptional experiences.
Our mission
We aim to revolutionize the way hotels interact with their guests by providing intuitive tools for collecting and analyzing feedback. Our goal is to help our clients enhance guest satisfaction, raise their NPS, streamline operations, and achieve lasting success.
Our values
We Care
We prioritize the well-being of our customers, their guests, and our team members. Our relationships are built on genuine care and commitment.
Respect
We respect our clients, their guests, and each other. This respect is fundamental to our interactions and decisions.
Honesty
We maintain integrity and transparency in all our dealings. Trust and honesty are the cornerstones of our relationships.
Our culture, aka our people
At Loopon, we believe that our success is driven by our people. We foster a culture of excellence, where every team member is encouraged to innovate, collaborate, and contribute to our shared goals. We value diversity, promote continuous learning, and celebrate achievements.
Working with us
Why Join Loopon?
At Loopon, we are more than just a company; we are a community. We offer a dynamic work environment where your ideas are valued, and your contributions make a real impact. Here’s what you can expect when you join our team:
Growth Opportunities: Continuous learning and professional development.
Collaborative Environment: Work with talented, passionate individuals.
Innovative Projects: Be at the forefront of industry innovation.
Supportive Leadership: Leaders who are committed to your success.