Crafting Post-Stay Surveys with Precision
Hello there, In the vibrant and culturally rich hospitality landscape of the Nordics, feedback is not just a formality; it’s a cornerstone of continuous improvement. As market leader in the Nordics, we’re well aware of the unique nuances of Nordic feedback culture and how it shapes the way we tailor post-stay surveys for hotels. Nordic […]
Elevating Hospitality: Loopon Teams Up with Denmark’s Best Hotel Chain
Hey there! I hope you’re ready for some exciting news from the world of hospitality. Today, we’re diving into a partnership that’s set to revolutionize guest experiences and redefine the way hotels connect with their guests. So, grab your favorite snack, pour yourself a fresh cup of coffee (it’s Monday after all!) and let’s explore […]
The Rise in Popularity of QR Codes for Hotels
QR Codes (Quick Response Codes) have proved their value this year as an effective tool for quickly transitioning offline customers to an online, digital space for increased customer engagement and information exchange. While many may have considered QR Codes as a short term invention with limited lifespan, these universally recognized codes have a new lease […]
Meet Loopon’s Food & Beverage Solution
Loopon now offers a Food & Beverage Feedback solution for restaurants and venues looking to measure and improve their guest satisfaction. For over a decade Loopon has been helping hotels around the world with collecting feedback from their guests. Today, restaurants can do the same. With the help of QR codes, restaurants can smartly collect […]
Embracing Sustainability as part of your Hotel’s Strategy
As we’ve entered a new decade, we find a world facing major climate change questions that will shape business over many years to come. The year 2020 also symbolises the start of a new decade. Sustainability is one of the most important topics that will shape the next ten years and the impact will be […]
Compulsory Questions and their effect on your Feedback
There is a fine balance between wanting specific feedback questions to be answered and ensuring that you actually collect responses. Deciding whether or not to make questions compulsory may impact your response rates and feedback results. Of course we’d like to collect answers on every question that’s part of our guest survey. There is a […]
Enhancing the Guest Experience with QR Codes
QR codes offer a unique and instant way to arrive at a digital destination. Within the hospitality industry, they’re becoming increasingly popular and provide an opportunity to enhance the overall guest experience. First developed in 1994, QR codes were primed for worldwide usage in 2010 when the first QR code readers on smartphones were available. […]
The right and wrong ways to message hotel guests
You have probably already heard or read about the benefits of letting guests real-time chat with your hotel and the ways in which it may enhance the guest experience and build loyalty. According to Skift, there is a growing number of users adopting messaging platforms such as WhatsApp or WeChat and it is expected to grow […]