Through unique reports, a solid understanding of relationships and simplified working methods, we facilitate your everyday life and ensure that you have the basis for making basic and fact-based decisions regarding quality and development work.
Get unique insight into what your guests really value by uncovering what affects the NPS the most.
Find, analyze and fix potential drops in ratings before it affects your business.
Sign up, lean back and enjoy fresh reports in your inbox when you want them; daily, weekly or monthly.
Understanding your guests’ needs and preferences is the key to delivering exceptional experiences.
By collecting data across multiple channels, you gain a holistic view of the guest journey. This comprehensive feedback allows you to identify trends, spot potential issues before they escalate, and understand what drives guest satisfaction. When you know what your guests truly value, you can tailor your services to exceed their expectations every time.
Our platform goes beyond basic metrics, offering advanced reporting and analytics that allow you to see the full picture. Whether you’re tracking guest satisfaction scores, analyzing feedback by department, or monitoring trends over time, Loopon gives you the tools to turn data into decisions. Empower your team with the insights they need to improve operations, enhance guest experiences, and boost your bottom line.
Don’t just collect data—understand it. Loopon helps you make sense of the numbers, so you can make smarter, data-driven decisions that propel your business forward.
With instant access to up-to-the-minute feedback, you can respond proactively to guest concerns, optimize operations on the fly, and continually refine your service offerings.
Loopon delivers real-time insights directly to your dashboard, so you’re always in the loop about how your business is performing. Track guest satisfaction in real time, monitor key performance indicators, and spot trends as they emerge. This agility allows you to make quick, informed decisions that keep your guests happy and your business thriving.
Here we have collected our most common questions about post-stay surveys.
Not sure what you need, get in contact with us and we will help you.
Unless otherwise mentioned, all material is Copyright © Loopon AB.
Net Promoter, NPS, and Net Promoter Score are trademarks of Satmetrix Systems, Inc., Bain & Company, Inc., and Fred Reichheld.