Optimize guest experience across your portfolio with Loopon

Optimize your chain operations with Loopon. Our platform integrates seamlessly, automating post-stay surveys and providing real-time analytics. Empower your teams to make informed decisions and enhance guest satisfaction across all properties.

Solutions tailored for enterprises and chains

Loopon offers three distinct solutions designed specifically for the hospitality industry. Whether you need a comprehensive package or a single service, our customizable options ensure your business gets exactly what it needs to thrive.

Post-Stay surveys

Enhance your understanding of guest experiences with immediate post-stay feedback. Tailored surveys ensure insights that matter most to your guests and operations.

Online reputation management

Manage your reputation effortlessly across all major review platforms. Our tools not only help you respond promptly but also benchmark your performance against industry standards for continuous improvement.

Analytics and reporting

Access actionable insights in real-time to drive informed decisions. Our robust analytics empower you to identify trends, optimize operations, and enhance guest satisfaction through customized reports and data-driven strategies.

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Elevate your online presence

Our Reputation Management tools empower you to take control of your online presence effortlessly. Monitor and respond to reviews across multiple platforms, enhance guest engagement, and showcase your commitment to exceptional service.

Uncover hidden insights with advanced feedback analysis

Manual feedback processing often misses subtle trends and crucial details that can significantly impact your NPS score. At Loopon, we specialize in understanding Nordic feedback culture, allowing us to decode the true sentiments behind your guests’ words.

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The Challenge

Manual feedback and follow-up often overlook minor trends and decision-critical details. That is why you should use Loopon.

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Nordic Expertise

We are experts in Nordic feedback culture, deciphering when guests say, "We're satisfied, everything was fine," but actually mean the opposite.

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Smart Questioning

Our system asks targeted questions that help you read between the lines, ensuring you capture the true guest experience.

Loopon's advanced feedback analysis tools ensure you don't miss the critical details. By understanding the true sentiments of your guests, you can make informed decisions that boost your NPS score and overall guest satisfaction.

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Detect subtle trends

Identify and act on minor but crucial feedback trends that manual processes often miss.

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Nordic feedback culture

Our expertise in Nordic guest feedback helps decode nuanced responses to provide a clearer picture of guest satisfaction.

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Intelligent questioning

Our system's targeted questions reveal underlying sentiments, offering deeper insights than traditional feedback methods.

Leverage advanced integration and insights

Maximize your hotel’s potential with our advanced data extraction, API integration, and competitive benchmarking tools.

Extract data Seamlessly integrate data into your existing systems. Our tools allow you to easily extract valuable guest feedback and use it across other platforms for deeper insights and analysis.
Third-party API Streamline your workflow with our robust API integrations. Connect Loopon with multiple third-party systems, such as Salesforce, to ensure a smooth and efficient data flow between platforms, giving you the best of both worlds.
Compare to other hotels Benchmark your performance against industry standards. Compare your NPS and guest satisfaction scores with other hotels in your area to identify areas for improvement and stay competitive.

FAQ

Here we have collected our most common questions about post-stay surveys.

Loopon provides a centralized platform that allows you to collect, analyze, and manage guest feedback from all your properties in one place. This unified approach ensures consistency in service and helps you easily compare performance across different locations, enabling data-driven decisions at the corporate level.
Yes, Loopon is designed to seamlessly integrate with a wide range of PMS and CRM systems used by large hotel chains. This integration ensures that your guest feedback and data are automatically synchronized, streamlining your operations and enhancing efficiency.
With Loopon, you can generate customizable reports that provide insights into guest satisfaction, service quality, and operational performance across your entire portfolio. Reports can be tailored to compare individual properties, regions, or brands, giving you the flexibility to focus on the metrics that matter most to your business.
Loopon prioritizes data security and compliance, adhering to industry standards like GDPR and other relevant regulations. We use advanced encryption methods and secure data storage solutions to protect your guests’ information and ensure your enterprise remains compliant with legal requirements.
Absolutely. Loopon is built to support global enterprises, offering multi-language surveys and region-specific customization options. This ensures that no matter where your properties are located, you can manage guest feedback and data analysis with ease.

Want to know how we can help you?

Not sure what you need, get in contact with us and we will help you.