When every paying guest is a potential regular

Loopon equips you with the tools you need to understand and enhance guest experience at your restaurant, offering data-driven insights that help you deliver exceptional experiences, every time.

Solutions tailored for your
restaurant

Loopon is tailored specifically towards restaurants and chains, offering user-friendly analytics that won’t strain your budget or require a full-time data team.

With Loopon, you can gather personalized guest feedback that captures the distinct essence of your restaurant, and turn that feedback into actionable insights to elevate your service.

Surveys

Enhance your understanding of guest experiences with immediate post-visit feedback. Tailored surveys ensure insights that matter most to your guests and operations.

Online reputation management

Manage your reputation effortlessly across all major review platforms. Our tools not only help you respond promptly but also benchmark your performance against your door-to-door neighbor.

Analytics and reporting

Access actionable insights in real-time to drive informed decisions. Our robust analytics empower you to identify trends, optimize operations, and enhance guest satisfaction through customized reports and data-driven strategies.

Google Reviews | TripAdvisor | The Fork | Yelp

Elevate your online presence

Our Reputation Management tools empower you to take control of your online presence effortlessly. Monitor and respond to reviews across multiple platforms, enhance guest engagement, and showcase your commitment to exceptional service. We are convinced that this leads to more table bookings.

Deeper guest insights for restaurants

Manual feedback processes (like those old paper forms) can miss subtle trends that are key to improving your guest experience. With Loopon, we bring expertise in understanding nuanced feedback, helping you enhance your services and increase guest satisfaction.

Waitress serves food

Be the change

Restaurants often miss out on subtle but crucial feedback trends due to manual processes and/or no feedback collection at all.

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Tailored for you

Our expertise helps restaurant understand and act on nuanced feedback, crucial for improving guest satisfaction.

Our platform is designed with independent businesses in mind, offering easy-to-use analytics that don’t require a big budget or a full-time data team.

Smart feedback tools

Loopon's intelligent tools reveal the true sentiments behind guest comments, providing actionable insights.

With Loopon's advanced feedback analysis, restaurants can uncover crucial insights often overlooked by manual processes. Gain a deeper understanding of your diners, make informed improvements, and boost overall customer satisfaction.

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Identify critical trends

Capture and act on minor feedback trends that manual methods often overlook.

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Specialized insights

Our tailored approach helps small hotels decode nuanced guest feedback for better service.

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Efficient questioning

Smart questioning techniques reveal hidden guest sentiments, offering deeper insights.

Maximize your restaurant’s potential

Unlock long-term profitability with Loopon. By improving your reviews, saving time, and gaining unique insights, you’ll enhance your service and boost sales and returning guests. Plus, we pride ourselves on offering a personalized touch with dedicated support.

Increase profitability Our service helps you see more revenue in the long run.
Enhance reviews and save time Work on your reviews efficiently, gain insights you can't get elsewhere, and become a better service provider.
Personalized support We are a social company, offering you a dedicated contact person who truly cares.

FAQ

Here we have collected our most common questions about post-stay surveys.

Loopon allows you to gather detailed feedback from your diners, covering aspects like food quality, service, ambiance, and overall experience. You can customize questions to align with your restaurant’s specific needs, ensuring you receive valuable insights that matter most to your business.
Loopon analyzes guest feedback to identify trends, strengths, and areas for improvement. By turning this data into actionable insights, you can make informed decisions to enhance your menu, train staff more effectively, and refine the dining experience, ultimately leading to higher customer satisfaction.
Yes, Loopon is designed to seamlessly integrate into your restaurant’s daily operations. Our platform is user-friendly, requires no specialized training, and can be easily accessed via desktop or mobile devices, allowing you to manage feedback and analytics on the go.
Not at all! Loopon is built to save you time by automating the feedback collection and analysis process. You can quickly review insights and take action without needing to sift through endless reports, freeing you up to focus on running your restaurant.
Loopon helps you highlight what makes your restaurant unique by providing personalized feedback that reflects your brand’s character. By addressing specific guest preferences and making targeted improvements, you can create a memorable dining experience that sets you apart from the competition.

Want to know how we can help you?

Not sure what you need, get in contact with us and we will help you.