You are NEVER too small to benefit from knowing your guests

Loopon equips you with the tools you need to understand and enhance guest experiences, offering data-driven insights that help you deliver exceptional experiences every time.

Solutions tailored for independent businesses

Our platform is designed with independent businesses in mind, offering easy-to-use analytics that don’t require a big budget or a full-time data team.

With Loopon, you can collect personalized guest feedback that reflects the unique character of your business, and turn that feedback into actionable steps that improve your service.

Post-Stay surveys

Enhance your understanding of guest experiences with immediate post-stay feedback. Tailored surveys ensure insights that matter most to your guests and operations.

Online reputation management

Manage your reputation effortlessly across all major review platforms. Our tools not only help you respond promptly but also benchmark your performance against industry standards for continuous improvement.

Analytics and reporting

Access actionable insights in real-time to drive informed decisions. Our robust analytics empower you to identify trends, optimize operations, and enhance guest satisfaction through customized reports and data-driven strategies.

Google Reviews | TripAdvisor | Booking.com

Elevate your online presence

Reputation Management tools that empower you to take control of your online presence effortlessly. Monitor and respond to reviews across multiple platforms, enhance guest engagement, and showcase your commitment to exceptional service.

Deeper guest insights for independent businesses

Manual feedback processes (like those old paper forms) can miss subtle trends that are key to improving your guest experience. With Loopon, we bring expertise in understanding nuanced feedback, helping you enhance your services and increase guest satisfaction

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The challenge

Small hotels often miss out on subtle but crucial feedback trends due to manual processes.

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Tailored for you

Our expertise helps small hotels understand and act on nuanced feedback, crucial for improving guest satisfaction.

Our platform is designed with independent businesses in mind, offering easy-to-use analytics that don’t require a big budget or a full-time data team.

Feedback solutions

Smart feedback tools

Loopon's intelligent tools reveal the true sentiments behind guest comments, providing actionable insights.

With Loopon's advanced feedback analysis, small hotels can uncover critical details often missed by manual processes. Understand your guests better, make informed improvements, and enhance your overall guest satisfaction.

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Identify critical trends

Capture and act on minor feedback trends that manual methods often overlook.

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Specialized insights

Our tailored approach helps small hotels decode nuanced guest feedback for better service.

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Efficient questioning

Smart questioning techniques reveal hidden guest sentiments, offering deeper insights.

Maximize your hotel's potential

Unlock long-term profitability with Loopon. By improving your reviews, saving time, and gaining unique insights, you’ll enhance your service and boost sales. Plus, we pride ourselves on offering a personalized touch with dedicated support.

Increase profitability Our service helps you see more revenue in the long run.
Enhance reviews and save time Work on your reviews efficiently, gain insights you can't get elsewhere, and become a better service provider.
Personalized support We are a social company, offering you a dedicated contact person who truly cares.

FAQ

Here we have collected our most common questions about post-stay surveys.

Loopon offers flexible pricing plans that are designed to be affordable for independent businesses. You get access to powerful tools and analytics at a price point that suits your budget, with the ability to scale features as your business grows. We’re committed to providing value that fits the specific needs of small and independent operators.
Absolutely. Loopon is tailored to meet the needs of independent businesses, offering easy-to-use tools that don’t require extensive technical knowledge or large teams to manage. It’s designed to help you collect and analyze guest feedback efficiently, so you can focus on delivering exceptional guest experiences.
Loopon provides you with valuable insights into what your guests love and where there’s room for improvement. By analyzing feedback data, you can identify patterns and trends that inform your service enhancements. This allows you to address guest concerns quickly and effectively, leading to higher satisfaction and better reviews.
Loopon is designed to integrate smoothly with a variety of property management systems (PMS) and other tools commonly used by independent hotels and restaurants. This integration ensures that guest data flows seamlessly between systems, allowing you to manage feedback and operations without disruption. Our team is available to assist with setup and integration to ensure a smooth transition.
Yes, Loopon helps you actively manage and improve your online reputation by making it easier to respond to guest feedback and encourage satisfied guests to leave positive reviews. By addressing issues quickly and efficiently through Loopon, you can improve your service and, in turn, see a boost in your online ratings and guest satisfaction scores.

Want to know how we can help you?

Not sure what you need, get in contact with us and we will help you.